Operations Director
Quick Apply Full-time 4 hours ago Full Job Description Who we are:
Curo Pet Care is a small, locally owned, and operated start up that partners with on-site veterinarians to run their own practices.
Co-ownership incentivizes both operators and doctors alike to work towards the same goals.
Each party focuses on their area of expertise and trusts their partner for guidance on the other side.
What you'll be doing:
We are looking for an experienced and entrepreneurial minded business Operations Director to work onsite in San Francisco for a large (100
employees), full-service animal hospital.
You will be responsible for all non-clinical operations including but not limited to:
o Benefits administration ? Enrollment, payroll integration, change of life event management o Compliance ? Business and facility permitting ? Health & Safety inspections o Employment Agreement facilitation ? Gathers needed signatures and documents timely and appropriately.
? Documents any adds/edits in compensation plans for accurate processing.
o Payroll processing ? Commissions payout ? Expense reimbursement o Branding execution ? Internal hospital imagery ? Public facing marketing facilitation o Facilities maintenance management ? Vendor sourcing and pricing negotiation ? IT support coordination o Construction operations planning ? Works with Hospital Services Director to anticipate any disruption to clinical floor and create prevention plan ? Ensures appropriate POC are designated for construction team o Cleanliness ? Janitorial vendor management ? Presentation of client facing spaces o Accounts Payables ? Reconcile, approve and remit invoices for payment in timely fashion o Internal biz ops communications ? Communications system selection and utilization ? All written memos ? Meeting agendas and minutes o Client visits life cycle ? Builds, implements, and enforces cycle from check-in to check-out.
? Oversees direction of Customer Service Representative supervisor and team Creating and adhering to staffing budgets Meal period/OT management What you'll bring:
? 5-7 years of experience managing service-based operations with a team of 75
employees; start up experience highly preferred; veterinary experience NOT required ? Passion for helping pets and their humans alike; ? Ability to interact and communicate (verbally and non-verbally) with professionalism, empathy, and respect; ? Flexibility to handle multiple tasks simultaneously in an environment with evolving priorities; ? Strong sense of personal accountability and reliability; ? A customer-centric mindset; desire to deliver on and continually improve the pet and pet parent experience; ? Motivation; a self-starter with a do-whatever-it-takes mind-set to make the hospital successful; ? Team leader and player alike; curate an effective team dynamic while leading by example; What you'll get:
? Paid Time Off ? Pet discounts ? 401(k) ? Group medical, vision and dental insurance Job Type:
Full-time Pay:
From $115,000.
00 per year
Benefits:
401(k) Dental insurance Employee discount Flexible spending account Health insurance Health savings account Paid time off Relocation assistance Vision insurance Schedule:
10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Monday to Friday Night shift Overnight shift Overtime Weekend availability Supplemental pay types:
Bonus pay Ability to commute/relocate:
San Francisco, CA:
Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:
Management:
5 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Curo Pet Care is a small, locally owned, and operated start up that partners with on-site veterinarians to run their own practices.
Co-ownership incentivizes both operators and doctors alike to work towards the same goals.
Each party focuses on their area of expertise and trusts their partner for guidance on the other side.
What you'll be doing:
We are looking for an experienced and entrepreneurial minded business Operations Director to work onsite in San Francisco for a large (100
employees), full-service animal hospital.
You will be responsible for all non-clinical operations including but not limited to:
o Benefits administration ? Enrollment, payroll integration, change of life event management o Compliance ? Business and facility permitting ? Health & Safety inspections o Employment Agreement facilitation ? Gathers needed signatures and documents timely and appropriately.
? Documents any adds/edits in compensation plans for accurate processing.
o Payroll processing ? Commissions payout ? Expense reimbursement o Branding execution ? Internal hospital imagery ? Public facing marketing facilitation o Facilities maintenance management ? Vendor sourcing and pricing negotiation ? IT support coordination o Construction operations planning ? Works with Hospital Services Director to anticipate any disruption to clinical floor and create prevention plan ? Ensures appropriate POC are designated for construction team o Cleanliness ? Janitorial vendor management ? Presentation of client facing spaces o Accounts Payables ? Reconcile, approve and remit invoices for payment in timely fashion o Internal biz ops communications ? Communications system selection and utilization ? All written memos ? Meeting agendas and minutes o Client visits life cycle ? Builds, implements, and enforces cycle from check-in to check-out.
? Oversees direction of Customer Service Representative supervisor and team Creating and adhering to staffing budgets Meal period/OT management What you'll bring:
? 5-7 years of experience managing service-based operations with a team of 75
employees; start up experience highly preferred; veterinary experience NOT required ? Passion for helping pets and their humans alike; ? Ability to interact and communicate (verbally and non-verbally) with professionalism, empathy, and respect; ? Flexibility to handle multiple tasks simultaneously in an environment with evolving priorities; ? Strong sense of personal accountability and reliability; ? A customer-centric mindset; desire to deliver on and continually improve the pet and pet parent experience; ? Motivation; a self-starter with a do-whatever-it-takes mind-set to make the hospital successful; ? Team leader and player alike; curate an effective team dynamic while leading by example; What you'll get:
? Paid Time Off ? Pet discounts ? 401(k) ? Group medical, vision and dental insurance Job Type:
Full-time Pay:
From $115,000.
00 per year
Benefits:
401(k) Dental insurance Employee discount Flexible spending account Health insurance Health savings account Paid time off Relocation assistance Vision insurance Schedule:
10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Monday to Friday Night shift Overnight shift Overtime Weekend availability Supplemental pay types:
Bonus pay Ability to commute/relocate:
San Francisco, CA:
Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:
Management:
5 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
