Order Operations Specialist
GDH Consulting is looking for an Order Operations Specialist to work remotely.
AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments.
With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds.
Using AppDynamics, you'll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.
We make the digital world work.
Our vision is to empower people and machines to continuously advance business performance to benefit everyone.
Reporting to the Global Order Operations leader and working within the Deal Strategy team, and the Licensing team, this role operates across the sales lifecycle by advising our seller's on quoting, order management, and booking policy compliance.
Do you love working in a fast-paced sales culture, working in a dynamic and agile environment and have a love for data by using your analytical mind? We would love to hear from you.
Responsibilities:
Responsible for the processing of sales orders to ensure compliance with bookings policy, order guidelines and company procedures Work with key stakeholders and cross-functional teams to identify problems, process gaps and drive on-going process improvements on order processing, deal closure, invoicing, and collections workflows Consult and collaborate with sales
sales leaders, deals desk, licensing and billing teams to ensure quotes are built properly, and orders are processed completely, accurately, and in compliance with the booking policy, as well as revenue recognition guidelines Establish strong relationships with sales, sales leaders and other cross-functional teams Manage the gray areas especially when it comes to balancing growth with operational efficiency as we integrate into the Client's main selling platform Educate and assist the sales team on the usage of the Client's selling platform as we integrate into the platform About You:
Ability to drive strategic decisions, anticipate and resolve challenges through logic and reasoning Excellent judgment and agility in problem solving root issues Demonstrates relentless execution, resourcefulness, and delivering results in challenging situations (aka you get things done!) Top-notch communication and presentation skills, including experience communicating insights through data with sales and rallying cross functional teams through determination and logic Ability to understand policy and drive compliance through conversation Thrives in a fast-paced and changing environment Previous experience in quote and/or order management, sales support, or sales operations preferred #LI-DJ1 Recommended Skills Accounts Receivable Agile Methodology Agility Analytical Billing Business Efficiency Estimated Salary: $20 to $28 per hour based on qualifications.
AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments.
With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds.
Using AppDynamics, you'll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.
We make the digital world work.
Our vision is to empower people and machines to continuously advance business performance to benefit everyone.
Reporting to the Global Order Operations leader and working within the Deal Strategy team, and the Licensing team, this role operates across the sales lifecycle by advising our seller's on quoting, order management, and booking policy compliance.
Do you love working in a fast-paced sales culture, working in a dynamic and agile environment and have a love for data by using your analytical mind? We would love to hear from you.
Responsibilities:
Responsible for the processing of sales orders to ensure compliance with bookings policy, order guidelines and company procedures Work with key stakeholders and cross-functional teams to identify problems, process gaps and drive on-going process improvements on order processing, deal closure, invoicing, and collections workflows Consult and collaborate with sales
sales leaders, deals desk, licensing and billing teams to ensure quotes are built properly, and orders are processed completely, accurately, and in compliance with the booking policy, as well as revenue recognition guidelines Establish strong relationships with sales, sales leaders and other cross-functional teams Manage the gray areas especially when it comes to balancing growth with operational efficiency as we integrate into the Client's main selling platform Educate and assist the sales team on the usage of the Client's selling platform as we integrate into the platform About You:
Ability to drive strategic decisions, anticipate and resolve challenges through logic and reasoning Excellent judgment and agility in problem solving root issues Demonstrates relentless execution, resourcefulness, and delivering results in challenging situations (aka you get things done!) Top-notch communication and presentation skills, including experience communicating insights through data with sales and rallying cross functional teams through determination and logic Ability to understand policy and drive compliance through conversation Thrives in a fast-paced and changing environment Previous experience in quote and/or order management, sales support, or sales operations preferred #LI-DJ1 Recommended Skills Accounts Receivable Agile Methodology Agility Analytical Billing Business Efficiency Estimated Salary: $20 to $28 per hour based on qualifications.
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