Client Services Manager
Job SummaryThis Client Services Manager is responsible for supervising the client services of a large academic department within a school OR college OR non-academic department (program).
Uses marketing concepts in performing responsibilities such as planning, developing and implementing basic marketing plans, drafting promotional or marketing materials, working on marketing events, conducting basic market research, etc.
The Client Services Manager is the outward face of our practice with the overarching goals and responsibilities to represent our practice to existing clients, support our current clients, spread our reputation, and to expand our client base thereby contributing to the growth and sustainability of our practice.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up):
TCS Non-Academic Titles Search (ucop.
edu)Please note:
The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point.
An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit:
Department DescriptionThe Department of Pathology at UCSF aims to achieve the highest standards in patient care, research and education.
The Department provides diagnostic pathology services in a wide variety of subspecialties with highly trained subspecialists who are recognized nationally and internationally for their expertise.
The Department s research programs are diverse and interface with a wealth of basic and translational research programs that are a hallmark of UCSF.
Our educational programs include a research-intensive academic residency program and fellowships in cytopathology, dermatopathology, gastrointestinal and liver pathology, gynecologic pathology, neuropathology and surgical pathology.
Required QualificationsBachelor s degree in related area and five
years of related and lead experience; and / or equivalent experience / training.
Demonstrated skills in employee supervision and HR administration.
Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.
Strong skills in short-term planning, analysis, problem-solving, and customer service.
Solid knowledge of marketing principles, concepts, strategies and best practices.
Solid skills to quickly evaluate complex issues and identify resolutions.
Strong problem-solving skills and the ability to make sound judgement calls.
Innovative, creative thinking skills to ensure our practice is providing a cutting-edge client experience.
Solid organizational and customer service skills to effectively manage multiple priorities.
Solid interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills to effectively motivate others.
Ability to use discretion and maintain confidentiality.
Preferred QualificationsMaster s degree of Business Administration and / or equivalent experience / training.
Solid knowledge of common University-specific computer application programs.
Knowledge of the campus and / or medical center including its achievements, mission, vision, goals, objectives and infrastructure.
About UCSFThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
We bring together the world s leading experts in nearly every area of health.
We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride ValuesUCSF is a diverse community made of people with many skills and talents.
We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity both in how we deliver care as well as our workforce.
We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.
Additional information about UCSF is available at diversity.
ucsf.
edu Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
OrganizationCampusJob Code and Payroll Title007375 ADMIN SUPV 2 Job CategoryProfessional and Managerial, Supervisory / ManagementBargaining Unit99 - Policy-Covered (No Bargaining Unit) Employee ClassCareerPercentage100%LocationMount Zion (SF) ShiftDaysShift Length8 Hours Additional Shift DetailsMonday - Friday; 9:
00 AM - 6:
00 PMDepartment Name:
DermatopathologyPosition Type:
Full TimeReq Number:
71459BR.
Estimated Salary: $20 to $28 per hour based on qualifications.
Uses marketing concepts in performing responsibilities such as planning, developing and implementing basic marketing plans, drafting promotional or marketing materials, working on marketing events, conducting basic market research, etc.
The Client Services Manager is the outward face of our practice with the overarching goals and responsibilities to represent our practice to existing clients, support our current clients, spread our reputation, and to expand our client base thereby contributing to the growth and sustainability of our practice.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up):
TCS Non-Academic Titles Search (ucop.
edu)Please note:
The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point.
An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit:
Department DescriptionThe Department of Pathology at UCSF aims to achieve the highest standards in patient care, research and education.
The Department provides diagnostic pathology services in a wide variety of subspecialties with highly trained subspecialists who are recognized nationally and internationally for their expertise.
The Department s research programs are diverse and interface with a wealth of basic and translational research programs that are a hallmark of UCSF.
Our educational programs include a research-intensive academic residency program and fellowships in cytopathology, dermatopathology, gastrointestinal and liver pathology, gynecologic pathology, neuropathology and surgical pathology.
Required QualificationsBachelor s degree in related area and five
years of related and lead experience; and / or equivalent experience / training.
Demonstrated skills in employee supervision and HR administration.
Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.
Strong skills in short-term planning, analysis, problem-solving, and customer service.
Solid knowledge of marketing principles, concepts, strategies and best practices.
Solid skills to quickly evaluate complex issues and identify resolutions.
Strong problem-solving skills and the ability to make sound judgement calls.
Innovative, creative thinking skills to ensure our practice is providing a cutting-edge client experience.
Solid organizational and customer service skills to effectively manage multiple priorities.
Solid interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills to effectively motivate others.
Ability to use discretion and maintain confidentiality.
Preferred QualificationsMaster s degree of Business Administration and / or equivalent experience / training.
Solid knowledge of common University-specific computer application programs.
Knowledge of the campus and / or medical center including its achievements, mission, vision, goals, objectives and infrastructure.
About UCSFThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
We bring together the world s leading experts in nearly every area of health.
We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride ValuesUCSF is a diverse community made of people with many skills and talents.
We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity both in how we deliver care as well as our workforce.
We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.
Additional information about UCSF is available at diversity.
ucsf.
edu Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
OrganizationCampusJob Code and Payroll Title007375 ADMIN SUPV 2 Job CategoryProfessional and Managerial, Supervisory / ManagementBargaining Unit99 - Policy-Covered (No Bargaining Unit) Employee ClassCareerPercentage100%LocationMount Zion (SF) ShiftDaysShift Length8 Hours Additional Shift DetailsMonday - Friday; 9:
00 AM - 6:
00 PMDepartment Name:
DermatopathologyPosition Type:
Full TimeReq Number:
71459BR.
Estimated Salary: $20 to $28 per hour based on qualifications.
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