Sr. Database Administrator
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As a Sr. Database Administrator at DocuSign you will work with a group of like peers to help support the existing database systems, while designing the next version of the infrastructure. We have no down time and demand very high availability from our system (we strive for five 9s). When not supporting the existing systems, you will help collaborate with engineering, architecture, and product management to create the next great platform features that will drive impact. You will share in an On-Call rotation to support the platform 24/7. We are pushing the boundaries of what s possible with SQL server and this position will push your SQL skills to the next level.This position is an individual contributor role reporting to the Senior Database Manager.ResponsibilityProvide database monitoring and support of multiple 24/7 Enterprise SQL Server AlwaysOn availability groups and SQL Server replication; by troubleshooting issues as they occur, working with the Operations Team during incidents, resolving problems quickly and to a high standardMaintain database performance; by identifying and resolving production and application development problems; calculating optimum parameter values; evaluating new release code, answering developer questions and advising on code changesDevelop and configure database solutions; configuration of new systems, defining database structure, improving security, ensuring back-ups and restores meet audit requirementsPatch servers to meet audit requirements using automationEnsure all database systems meet RPO & RTO policiesParticipate in CIS, ISO, STIG, PCI and IRAP information security compliance work as neededWork with the Engineering Team to design and optimize coding solutionsWork with the Operations Team to manage, install and configure servers in multiple data centers around the worldUpdate job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizationsParticipate in an On-Call rotation
Job Designation
Remote:
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic8
years experience with Microsoft SQL Server3
years with SQL 20173
years experience with SQL 2019Strong database production support experience and efficient handling of incidentsHands-on experience administering and troubleshooting AlwaysOn availability groups and WSFC sExperience configuring and troubleshooting other HA technologies, including replicationProven ability in troubleshooting, problem solving and issue analysisExperience in performance tuning slow running queries to reduce resource usageExperience in recommending best practice designs for coding changesAbility to work closely with engineers to resolve issues and improve systemsPreferredIn depth knowledge of backing up, restoring, and moving SQL databases along with the ability to plan and implement sophisticated Disaster Recovery strategiesUnderstanding of server setup and configuration for optimal resource usageGood understanding of database design concepts and impact on systemsA strong team player who enjoys working in a collaborative environmentBe self-motivated and able to work independentlyExcellent written and verbal communication skillsExperience with SQL 2022 Experience in setup, configuration and maintenance of Azure Managed Instances, SQL Server on Azure VM s and Azure SQL DatabaseAble to work in an environment with a mix of on-prem and Cloud solutionsExperience using SolarWinds SQL Sentry to monitor, troubleshoot and resolve performance issuesPossess a strong understanding of database theories, principles, and best practicesHigh level knowledge of Windows and Windows security and how they affect SQL ServerKnowledge of PowerShell scripting and automationA quick learner who enjoys working in a fast paced environmentExperience working in a global team environment with colleagues around the worldAn advocate for diversity and inclusionFamiliar with Google suite
Wage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California:
$146,800.00 - $235,025.00 base salaryIllinois and Colorado:
$139,800.00 - $197,400.00 base salaryWashington and New York (including NYC metro area):
$139,800.00 - $207,325.00 base salaryThis role is also eligible for bonus, equity and benefits.Global benefits provide options for the following:
Paid Time Off:
earned time off, as well as paid company holidays based on regionPaid Parental Leave:
take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans:
options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans:
select retirement and pension programs with potential for employer contributionsLearning and Development:
options for coaching, online courses and education reimbursementsCompassionate Care Leave:
paid time off following the loss of a loved one and other life-changing events
Life at DocuSign
Working hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what s right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you ll be loved by us, our customers, and the world in which we live.AccommodationDocusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at accommodations@docusign.com. If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at taops@docusign.com for assistance.Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states:
Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.EEO Know Your Rights posterJob SummaryLocation:
US-CA-San FranciscoCategory:
EngineeringPosition Type:
RegularEstimated Salary: $20 to $28 per hour based on qualifications.
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As a Sr. Database Administrator at DocuSign you will work with a group of like peers to help support the existing database systems, while designing the next version of the infrastructure. We have no down time and demand very high availability from our system (we strive for five 9s). When not supporting the existing systems, you will help collaborate with engineering, architecture, and product management to create the next great platform features that will drive impact. You will share in an On-Call rotation to support the platform 24/7. We are pushing the boundaries of what s possible with SQL server and this position will push your SQL skills to the next level.This position is an individual contributor role reporting to the Senior Database Manager.ResponsibilityProvide database monitoring and support of multiple 24/7 Enterprise SQL Server AlwaysOn availability groups and SQL Server replication; by troubleshooting issues as they occur, working with the Operations Team during incidents, resolving problems quickly and to a high standardMaintain database performance; by identifying and resolving production and application development problems; calculating optimum parameter values; evaluating new release code, answering developer questions and advising on code changesDevelop and configure database solutions; configuration of new systems, defining database structure, improving security, ensuring back-ups and restores meet audit requirementsPatch servers to meet audit requirements using automationEnsure all database systems meet RPO & RTO policiesParticipate in CIS, ISO, STIG, PCI and IRAP information security compliance work as neededWork with the Engineering Team to design and optimize coding solutionsWork with the Operations Team to manage, install and configure servers in multiple data centers around the worldUpdate job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizationsParticipate in an On-Call rotation
Job Designation
Remote:
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic8
years experience with Microsoft SQL Server3
years with SQL 20173
years experience with SQL 2019Strong database production support experience and efficient handling of incidentsHands-on experience administering and troubleshooting AlwaysOn availability groups and WSFC sExperience configuring and troubleshooting other HA technologies, including replicationProven ability in troubleshooting, problem solving and issue analysisExperience in performance tuning slow running queries to reduce resource usageExperience in recommending best practice designs for coding changesAbility to work closely with engineers to resolve issues and improve systemsPreferredIn depth knowledge of backing up, restoring, and moving SQL databases along with the ability to plan and implement sophisticated Disaster Recovery strategiesUnderstanding of server setup and configuration for optimal resource usageGood understanding of database design concepts and impact on systemsA strong team player who enjoys working in a collaborative environmentBe self-motivated and able to work independentlyExcellent written and verbal communication skillsExperience with SQL 2022 Experience in setup, configuration and maintenance of Azure Managed Instances, SQL Server on Azure VM s and Azure SQL DatabaseAble to work in an environment with a mix of on-prem and Cloud solutionsExperience using SolarWinds SQL Sentry to monitor, troubleshoot and resolve performance issuesPossess a strong understanding of database theories, principles, and best practicesHigh level knowledge of Windows and Windows security and how they affect SQL ServerKnowledge of PowerShell scripting and automationA quick learner who enjoys working in a fast paced environmentExperience working in a global team environment with colleagues around the worldAn advocate for diversity and inclusionFamiliar with Google suite
Wage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California:
$146,800.00 - $235,025.00 base salaryIllinois and Colorado:
$139,800.00 - $197,400.00 base salaryWashington and New York (including NYC metro area):
$139,800.00 - $207,325.00 base salaryThis role is also eligible for bonus, equity and benefits.Global benefits provide options for the following:
Paid Time Off:
earned time off, as well as paid company holidays based on regionPaid Parental Leave:
take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans:
options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans:
select retirement and pension programs with potential for employer contributionsLearning and Development:
options for coaching, online courses and education reimbursementsCompassionate Care Leave:
paid time off following the loss of a loved one and other life-changing events
Life at DocuSign
Working hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what s right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you ll be loved by us, our customers, and the world in which we live.AccommodationDocusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at accommodations@docusign.com. If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at taops@docusign.com for assistance.Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states:
Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.EEO Know Your Rights posterJob SummaryLocation:
US-CA-San FranciscoCategory:
EngineeringPosition Type:
RegularEstimated Salary: $20 to $28 per hour based on qualifications.
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