Strategy Consultant 3 (Cyber Threats)
Job Description At Wells Fargo, our vision is to satisfy our customers' financial needs and help them succeed financially.
In this role, you will help us deliver on our vision and build lifelong relationships with our customers.
You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive.
As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.
With over 13,000 team members, Wells Fargo Virtual Channels (WFVC) serves Wells Fargo consumer and small business customers through digital (online, mobile, and social) and contact centers (phone, email, and correspondence).
Over 32 million customers use our digital channels to manage their financial lives.
Our customer-facing contact centers provide service and solutions to customers by phone, email and letter 24 hours a day, 7 days a week with approximately 450 million customer contacts annually.
WFVC's vision is to pioneer the next generation of financial services and provide the best virtual experiences, anytime, anyhow, anywhere.
The Wells Fargo Virtual Channels Fraud (VCF) team has an opportunity for a key member of the team focused on External Threat Management (ETM).
The scope is customer-facing External Threat mitigation spanning mobile and online channels (direct coverage for Community Banking consumer/small business customers; partnership with Wholesale).
Team responsibilities include threat surface mapping, environment analysis, vendor assessments, operational tactics, strategy development and implementation.
This position provides strategic direction, reporting and coordination for External Threat solutions.
The position brings together a cross enterprise team to define gaps, opportunities and strategic direction for identified external threat solutions.
Assist the program manager with developing and implementing the 3 year strategy and overall program management structure in a rapidly changing environment.
Provide strategic consulting services to senior leaders on key program initiatives to include the Automated Validator porgram.
Communicate effectively across all levels of the enterprise to drive and aid in decision making for Wells Fargo's Executive Team and Board of Directors.
Track results of mitigation programs, identifying gaps and opportunities for improvement as well as successes.
Analyze impact of new tools and techniques on mitigation activity.
The candidate must work well with ambiguity in a rapid-paced environment.
They need to research, identify, recommend and influence/drive change.
Superior relationship building skills and the ability to communicate effectively to all levels is required.
Location:
Charlotte, NC; Glen Allen, VA; San Francisco, CA.
Position is open to all locations within the Wells Fargo footprint.
Important Note:
During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration.
If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different email address than the one you originally used when you joined Wells Fargo.
Initial contact with you will be made via e-mail.
Please check your e-mail regularly for updates.
Required Qualifications 5
years of strategic planning experience Desired Qualifications 6
years of program management experience Ability to drive and lead organizational change in a dynamic environment Ability to influence across all organizational levels, particularly senior management Strong organizational, multi-tasking, and prioritizing skills Other Desired Qualifications Strong data analysis, reporting and presentation skills Experience in leading multi-disciplinary teams with direct or matrixed management responsibilities to design and develop multi-channel external threat mitigation strategies to including modeling/analysis, data analytics and visualization Ability to provide subject matter expertise on actual or perceived events as well as emerging technologies and tools for Wells Fargo Virtual Channels and other line of business leaders Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check.
Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Job ID Number:
-1.
Estimated Salary: $20 to $28 per hour based on qualifications.
In this role, you will help us deliver on our vision and build lifelong relationships with our customers.
You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive.
As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.
With over 13,000 team members, Wells Fargo Virtual Channels (WFVC) serves Wells Fargo consumer and small business customers through digital (online, mobile, and social) and contact centers (phone, email, and correspondence).
Over 32 million customers use our digital channels to manage their financial lives.
Our customer-facing contact centers provide service and solutions to customers by phone, email and letter 24 hours a day, 7 days a week with approximately 450 million customer contacts annually.
WFVC's vision is to pioneer the next generation of financial services and provide the best virtual experiences, anytime, anyhow, anywhere.
The Wells Fargo Virtual Channels Fraud (VCF) team has an opportunity for a key member of the team focused on External Threat Management (ETM).
The scope is customer-facing External Threat mitigation spanning mobile and online channels (direct coverage for Community Banking consumer/small business customers; partnership with Wholesale).
Team responsibilities include threat surface mapping, environment analysis, vendor assessments, operational tactics, strategy development and implementation.
This position provides strategic direction, reporting and coordination for External Threat solutions.
The position brings together a cross enterprise team to define gaps, opportunities and strategic direction for identified external threat solutions.
Assist the program manager with developing and implementing the 3 year strategy and overall program management structure in a rapidly changing environment.
Provide strategic consulting services to senior leaders on key program initiatives to include the Automated Validator porgram.
Communicate effectively across all levels of the enterprise to drive and aid in decision making for Wells Fargo's Executive Team and Board of Directors.
Track results of mitigation programs, identifying gaps and opportunities for improvement as well as successes.
Analyze impact of new tools and techniques on mitigation activity.
The candidate must work well with ambiguity in a rapid-paced environment.
They need to research, identify, recommend and influence/drive change.
Superior relationship building skills and the ability to communicate effectively to all levels is required.
Location:
Charlotte, NC; Glen Allen, VA; San Francisco, CA.
Position is open to all locations within the Wells Fargo footprint.
Important Note:
During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration.
If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different email address than the one you originally used when you joined Wells Fargo.
Initial contact with you will be made via e-mail.
Please check your e-mail regularly for updates.
Required Qualifications 5
years of strategic planning experience Desired Qualifications 6
years of program management experience Ability to drive and lead organizational change in a dynamic environment Ability to influence across all organizational levels, particularly senior management Strong organizational, multi-tasking, and prioritizing skills Other Desired Qualifications Strong data analysis, reporting and presentation skills Experience in leading multi-disciplinary teams with direct or matrixed management responsibilities to design and develop multi-channel external threat mitigation strategies to including modeling/analysis, data analytics and visualization Ability to provide subject matter expertise on actual or perceived events as well as emerging technologies and tools for Wells Fargo Virtual Channels and other line of business leaders Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check.
Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Job ID Number:
-1.
Estimated Salary: $20 to $28 per hour based on qualifications.
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